Right around the time of our last post about Rapid Prototyping: the Importance of Customer Service, Speed, we received the following email from TF Industries, LLC, used here with permission:

We received our 2 complete sets of SLA, SLS proto's in excellent condition and on time. This is the second time we have had ProtoCAM produce our proto's and we are very impressed with the workmanship, expertise, quick service and professionalism that we received, along with our parts, on time!

We look forward in doing business with your company in the future.

This last order was very complex with several types of material for specific parts and Ryan made it a breeze to order. And all the parts were correctly produced to our needs the first time. Nice Work!!!

Best Regards,

Lee Foerster
COO
T F INDUSTRIES, LLC

We appreciate Lee's comments and realize that we have to earn customer trust via good service and timeliness. It's good to know that our customers appreciate that. We were particularly impressed that Lee mentioned "on time" twice!

Ready to try ProtoCAM's speed and service for your next rapid prototype? Just contact us!

Labels: prototypes, rapid prototyping